Baierl Ford Wins Ford Customer Service Satisfaction Award

Here at Baierl Ford, customer satisfaction is our highest priority. No matter whether you’re coming in to buy, lease, or service your vehicle, we’re committed to crafting an outstanding automotive experience just for you.

Of course, we don’t want drivers in the Wexford, Zelienople, and Butler areas to simply take our word for it. Check out these customer satisfaction scores from Ford to see how we’ve done!

Our Team Is Here to Satisfy

There are plenty of Ford dealerships in our region, but even within that large pool, our team manages to stand out from the rest. We attribute this solely to you, the customer. It’s our goal to satisfy you, and we work hard to do that every day.

In 2018, our customer satisfaction scores topped the competition in our region for both sales and service. Our service team came away with a score of 87.8, while our sales team scored 93.8. With scores like these, we’re number one for our zone in both categories!

What do these scores mean?

These may look like mere numbers, but they hold a very important meaning: Your happiness is our top priority. Buying a car is a highly exciting experience, and the satisfaction you’ll earn from driving a well-maintained car is equally thrilling. With the helpful assistance of our team and the homey atmosphere of our dealership, that happiness isn’t hard to find.

At our Ford dealership, you can always kick back knowing that our team is taking care of everything for you. Just let us know what you’re looking for, and we’ll make sure you can get behind the wheel.

Experience the Baierl PLUS Service Advantage

You’ll come to find that maintenance is a no-fuss experience with our team. Part of your service satisfaction will come from knowing that so much maintenance is covered under our Baierl PLUS Service Advantage.

Baierl PLUS is a series of perks meant to keep the maintenance experience convenient. We want you to get a bit of VIP treatment whenever you bring your car in, which is why we offer:

  • Free lifetime state inspections1
  • Free loaner cars2
  • A complimentary car wash

If you didn’t have time to make an appointment for your vehicle, don’t sweat it! Our no-appointment Quick Lane services are always available to customers.

Dealership Amenities

Service isn’t the only area where you’ll find some neat perks. When you purchase your new car with us, you can also enjoy the many amenities we offer here.

Evening and Saturday service hours mean that you can maintain your car according to your busy schedule. Just make an appointment online at your convenience and drop it off when you’re ready. If you intend to wait here at the dealership, enjoy our cozy customer lounge with free Wi-Fi and refreshments.

How Can We Help You Today?

It’s our goal to assist local drivers from Wexford, Zelienople, Butler, and beyond in every aspect of car ownership. If you’re looking to purchase your next ride or just need service performed on your vehicle, we’ve got you covered.

Come visit us at Baierl Ford in person or contact our team online when you’re ready to get started!

Emissions extra. Requirements vary by county.

Loaner vehicles and Rental vehicles subject to availability. Restrictions may apply. Loaner vehicles only available with scheduled appointment. See service advisor for details.

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